Contact us
Questions about our services, exhibitions and events? Email us at customer@bl.uk (Monday - Friday, 08.30 - 16.30).
Our telephone service is currently unavailable, apologies for any inconvenience.
Common Questions
What is the British Library's address?
St Pancras, London site address
British Library
96 Euston Road
London
NW1 2DB
Boston Spa, Yorkshire site address
British Library
Boston Spa
Wetherby
West Yorkshire
LS23 7BQ
How do I send feedback?
You can contact us by email at customer@bl.uk for general feedback. Or find out how to make a formal complaint and how we will handle it.
How do I visit the British Library?
You can visit our buildings in London or Yorkshire for free. Plan your journey to the British Library and find out when we're open.